Job Description

Willamette Valley Vineyards Estate in the Salem Hills is looking for   a Lead Tasting Room Associate  to be a part of our wine journey at our beautiful Estate.

What We Ask of our Servers and Tasting Room Lead:

Come to work each shift with a great attitude and be ready to share Willamette Valley Vineyards’ story through Oregon’s best food and wine tasting experience.

Lead Tasting Room Server Position Overview:

This position is responsible for creating a world-class experience for our guests, while communicating the commitment and history of Willamette Valley Vineyards with a consistent and impactful brand message. You will deliver an unforgettable guest journey through pouring wines, sharing our stories, and promoting the sale of wine and club memberships.

This Position Offers:

• Competitive pay with a tip pool
• Generous team member discounts on dining, wine and merchandise
• Continuous growth opportunities within a rapidly growing company.

Primary Job Responsibilities/Essential Functions:

• Lead the Tasting Room team to increase wine sales, and uphold Willamette Valley Vineyard's company culture
• Greet visitors and offer a welcome pour.
• Describe wines, winemaking techniques, and winery history.
• Promote the sale of wine, non-wine merchandise, and the Wine Club.
• Handle routine purchasing transactions, which includes operating cash registers and accounting for daily sales throughout the day.
• Process wine orders.
• Maintain non-wine merchandise, which includes folding clothes, stocking shelves, etc.
• Maintain supply of clean glasses, washing and drying racks of glasses throughout the day.
• Maintain daily supplies, which include bags, wine carriers, shippers, brochures, etc.
• Expedite and run food to guests in absence of a Food Runner.
• General housekeeping responsibilities, which include cleaning work area, wiping counters, dusting, busing tables, refilling water stations, etc.
• Assist with On-site events.
• Duties: Act as PIC in the absence of a Tasting Room Manager.

Must be able to:

• Able to stand for long periods of time & work in a fast-paced environment.
• Able to lift 40lbs.
• Available to work peak tourism and high traffic times including holidays, weekends, & evenings.
• Available to work on-site events.
• Flexible and willing to work in a continually changing environment
• Have a valid/current OLCC and Food Handler’s Card (or be willing to obtain one prior to start date).
• Communicate through active listening skills and gather insight into human behavior.

Requirements :`

• Previous leadership experience.
• Excellent, detail-oriented customer service & time management skills.
• Excellent written & verbal communication skills.
• The ability to multi-task, work independently and as part of a team, and build dynamics and synergy across departments
• The ability to use point-of-sale (POS) systems, Google services, & Microsoft Office Suite.
• High school diploma or similar.
• A valid/current OLCC and Food Handlers Card ( REQUIRED prior to start date).
• Open availability on weekends, holidays

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NOTE:  The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine, and voted \Best Tasting Room\ from USA Today Readers' Choice Awards- 2024.

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